How quickly can I get started with Zenovay?

Getting started takes less than 5 minutes. Simply sign up for a free account, add our one-line JavaScript code to your website, and you will start seeing visitor data on the 3D globe immediately. No complex configuration or technical expertise required.

Is Zenovay GDPR and privacy compliant?

Yes. Zenovay is designed with privacy-first principles and complies with GDPR, CCPA, and other privacy regulations. Our analytics use minimal, essential cookies for session management and do not use cross-site tracking or fingerprinting. We do not sell visitor data. See our Cookie Policy and Privacy Policy for full details.

What makes the visitor value scoring so accurate?

Our AI analyzes multiple behavioral signals including page views, time on site, scroll depth, interaction patterns, and conversion indicators. The algorithm learns from your specific website patterns to assign value scores that correlate strongly with actual conversions and business value.

Can I integrate Zenovay with my existing tools?

Yes! Zenovay provides a comprehensive API and webhooks for custom integrations. Connect with tools like Stripe, Slack, and Zapier, or build custom integrations with our REST API. Our team can help set up complex integrations for Enterprise customers.

What happens if I exceed my plan visitor limit?

We never stop tracking your visitors or cut off your service. If you exceed your plan limit, we will notify you and you can upgrade to accommodate your growth. For occasional spikes, we provide a small buffer. We believe growing businesses should not be penalized for success.

How accurate is the geographic location data?

Our location data is highly accurate, typically within city-level precision (85-95% accuracy). We use multiple IP geolocation databases and advanced algorithms to ensure the most accurate positioning on the 3D globe. Enterprise customers can access even more precise data.

Can I customize the dashboard and reports?

Absolutely! Pro and Enterprise plans include custom dashboard creation, white-label reporting, and the ability to create custom metrics and segments. You can save multiple dashboard views, schedule automated reports, and share specific insights with team members.

What kind of support do you provide?

We provide email support for all users, with priority support for paid plans. Enterprise customers get dedicated phone support and a dedicated account manager. Our support team consists of analytics experts who can help with setup, optimization, and strategy.

Is there a long-term contract required?

No contracts required! All our plans are month-to-month or yearly (with a discount). You can upgrade, downgrade, or cancel anytime. We believe in earning your business every month by providing exceptional value, not by locking you into long contracts.

Is there a free plan?

Yes! Zenovay includes a free plan with 1 website, 2 team members, and 1 year of data retention. No credit card required. You can upgrade to a paid plan anytime for more websites, team members, and longer data retention.

GDPR Analytics Compliance Checklist (2026)

GDPR compliance is not optional if you have visitors from the EU — and fines for non-compliance can reach 4% of global annual revenue. This checklist covers the analytics-specific requirements you need to address.

Disclaimer: This guide provides general information about GDPR compliance for analytics. It is not legal advice. Consult with a qualified data protection lawyer for your specific situation.

Part 1: Data Inventory

List all analytics tools on your site. Include third-party scripts, tracking pixels, and any tool that collects visitor data.Document what data each tool collects. IP addresses, cookies, device info, location data, behavioral data.Identify personal data. Under GDPR, IP addresses, device fingerprints, and cookie identifiers are considered personal data.Map data flows. Where does your analytics data go? Which countries? Which servers? Document the complete data flow.

Part 2: Legal Basis

GDPR requires a legal basis for processing personal data. For analytics, the two relevant bases are:

Consent (Article 6(1)(a))

Required for cookie-based analytics tools like Google Analytics. You must obtain freely given, specific, informed, and unambiguous consent before setting any non-essential cookies.

Legitimate Interest (Article 6(1)(f))

May apply to cookieless analytics tools that process minimal data. Requires a documented Legitimate Interest Assessment (LIA) balancing your interest against user rights.

Determine your legal basis for each analytics tool.If using consent: Implement a compliant cookie consent banner with equal-weight accept/reject options.If using legitimate interest: Document your LIA and make it available upon request.Do not pre-check consent boxes. Consent must be an affirmative action by the user.

Part 3: Data Processing

Sign a Data Processing Agreement (DPA) with every analytics vendor that processes personal data on your behalf.Verify data storage location. If data is stored outside the EU, ensure adequate safeguards (e.g., Standard Contractual Clauses) are in place.Enable IP anonymization. If your analytics tool captures IP addresses, enable anonymization or truncation.Set appropriate data retention periods. Do not keep analytics data longer than necessary. Review and set retention limits.Ensure data minimization. Only collect data that is necessary for your stated purpose. Disable features you do not use.

Part 4: User Rights

Right to access: Be able to provide users with the data you hold about them if requested.Right to deletion: Be able to delete a user's analytics data upon request.Right to object: Allow users to opt out of analytics tracking.Withdraw consent: If using consent, make it as easy to withdraw as it was to give.

Part 5: Privacy Policy

List all analytics tools in your privacy policy with links to their own privacy policies.Explain what data you collect and why, in plain language.State your legal basis for analytics data processing.Describe data retention periods for each type of analytics data.Provide contact information for your Data Protection Officer or privacy contact.

The Easiest Path to Compliance

The simplest way to achieve GDPR compliance for analytics is to use a cookieless, privacy-first tool that does not collect personal data. This eliminates most of the checklist items above because there is less data to manage, fewer consent requirements, and simpler documentation.

Tools like Zenovay are designed with GDPR compliance in mind from the start. No cookies, no personal data collection, and data processing within privacy-friendly infrastructure means you can focus on your product instead of compliance paperwork.

No cookies — No consent banner needed for basic analytics

No personal data — IP addresses are never stored

DPA available — Standard Data Processing Agreement included

Configurable retention — Set data retention to match your compliance requirements

Privacy

The Complete Guide to Privacy-First Analytics