How quickly can I get started with Zenovay?

Getting started takes less than 5 minutes. Simply sign up for a free account, add our one-line JavaScript code to your website, and you will start seeing visitor data on the 3D globe immediately. No complex configuration or technical expertise required.

Is Zenovay GDPR and privacy compliant?

Yes. Zenovay is designed with privacy-first principles and complies with GDPR, CCPA, and other privacy regulations. Our analytics use minimal, essential cookies for session management and do not use cross-site tracking or fingerprinting. We do not sell visitor data. See our Cookie Policy and Privacy Policy for full details.

What makes the visitor value scoring so accurate?

Our AI analyzes multiple behavioral signals including page views, time on site, scroll depth, interaction patterns, and conversion indicators. The algorithm learns from your specific website patterns to assign value scores that correlate strongly with actual conversions and business value.

Can I integrate Zenovay with my existing tools?

Yes! Zenovay provides a comprehensive API and webhooks for custom integrations. Connect with tools like Stripe, Slack, and Zapier, or build custom integrations with our REST API. Our team can help set up complex integrations for Enterprise customers.

What happens if I exceed my plan visitor limit?

We never stop tracking your visitors or cut off your service. If you exceed your plan limit, we will notify you and you can upgrade to accommodate your growth. For occasional spikes, we provide a small buffer. We believe growing businesses should not be penalized for success.

How accurate is the geographic location data?

Our location data is highly accurate, typically within city-level precision (85-95% accuracy). We use multiple IP geolocation databases and advanced algorithms to ensure the most accurate positioning on the 3D globe. Enterprise customers can access even more precise data.

Can I customize the dashboard and reports?

Absolutely! Pro and Enterprise plans include custom dashboard creation, white-label reporting, and the ability to create custom metrics and segments. You can save multiple dashboard views, schedule automated reports, and share specific insights with team members.

What kind of support do you provide?

We provide email support for all users, with priority support for paid plans. Enterprise customers get dedicated phone support and a dedicated account manager. Our support team consists of analytics experts who can help with setup, optimization, and strategy.

Is there a long-term contract required?

No contracts required! All our plans are month-to-month or yearly (with a discount). You can upgrade, downgrade, or cancel anytime. We believe in earning your business every month by providing exceptional value, not by locking you into long contracts.

Is there a free plan?

Yes! Zenovay includes a free plan with 1 website, 2 team members, and 1 year of data retention. No credit card required. You can upgrade to a paid plan anytime for more websites, team members, and longer data retention.

Shopify Integration

Add Zenovay to Shopify

Track your Shopify store visitors, revenue sources, and e-commerce performance. One script tag in theme.liquid, setup in under 60 seconds.

Get Started Free

Setup in 5 steps

Sign up for Zenovay

Create your free Zenovay account at auth.zenovay.com.

Copy your tracking script

In your Zenovay dashboard, go to Settings and copy the tracking script tag with your domain.

Open your Shopify theme editor

In your Shopify admin, go to Online Store > Themes > Actions > Edit Code, then open the theme.liquid file.

Paste the script

Add the Zenovay script tag just before the closing </head> tag in theme.liquid and click Save.

Verify installation

Visit your store and check your Zenovay dashboard. Data should appear within seconds.

Why Shopify merchants choose Zenovay

E-commerce revenue tracking

See which marketing channels drive actual purchases, not just clicks. Connect every sale back to its source.

No app bloat

One script tag instead of another Shopify app. No app permissions, no monthly app fees, no app conflicts.

Heatmaps on product pages

See where shoppers click, scroll, and hover on your product pages. Optimize layouts to increase add-to-cart rates.

Frequently asked questions

Can Zenovay track Shopify revenue and conversions?

Yes. By adding the Zenovay script to your Shopify store, you can track all visitor activity. For revenue attribution, use custom events via our JavaScript API on the order confirmation page to send purchase data back to Zenovay.

Will it work with Shopify Online Store 2.0 themes?

Yes. Zenovay works with all Shopify themes -- both Online Store 2.0 and legacy themes. The script is added to theme.liquid which exists in all Shopify themes.

Does the script affect my store speed?

No. The Zenovay script is under 1 KB and loads asynchronously with the defer attribute. It will not affect your Shopify speed score or Core Web Vitals.

Do I need a Shopify app for Zenovay?

No app is needed. You add a single script tag directly to your theme.liquid file. This takes under 60 seconds and avoids the overhead of installing and managing a separate Shopify app.

Can I track which marketing channels drive the most sales?

Yes. Zenovay automatically captures UTM parameters and referral sources, so you can see which channels (Google Ads, Facebook, Instagram, email, organic) bring buyers versus just browsers.

Other integrations

Zenovay works with any website. Choose your platform.

Add analytics to your Shopify store

Track visitors, revenue, and campaigns. Free plan included. No credit card required.