Cookie Policy
Last update:
This Cookie Policy explains how Zenovay Inc. ("Zenovay", "we", "us", or "our") uses cookies and similar tracking technologies when you visit our website at zenovay.com (the "Site") and use our analytics platform (the "Services").
This policy describes what cookies are, how we use them, the types of cookies we use, and how you can control your cookie preferences.
What Are Cookies
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Cookies help us understand how you use our Site and Services, remember your preferences, and improve your experience. Some cookies are essential for the Site to function, while others help us analyze usage patterns and optimize performance.
How We Use Cookies
We use cookies for the following purposes:
- Essential Cookies: These cookies are necessary for the Site and Services to function properly. They enable core functionality such as security, network management, authentication, and accessibility. You cannot opt out of these cookies.
- Analytics Cookies: These cookies help us understand how visitors interact with our Site and Services by collecting and reporting information anonymously. We use this data to improve our offerings and user experience.
- Preference Cookies: These cookies allow our Site to remember choices you make (such as your language, region, or dashboard layout) and provide enhanced, personalized features.
- Marketing Cookies: These cookies track your visits across websites to deliver relevant advertisements and measure the effectiveness of our marketing campaigns.
Types of Cookies We Use
We use both first-party and third-party cookies on our Site:
- First-Party Cookies: Set by Zenovay directly on our Site. We use these to provide essential functionality and analyze how you use our Services.
- Third-Party Cookies: Set by our service providers and partners, including analytics providers, advertising networks, and content delivery networks.
The specific cookies we use include:
| Cookie Name | Purpose | Type | Duration |
|---|---|---|---|
_zenovay_session | Maintains your session state and authentication | Essential | Session |
_zenovay_analytics | Tracks page views and user interactions on our platform | Analytics | 1 year |
_zenovay_preferences | Remembers your dashboard settings and preferences | Functional | 1 year |
csrf_token | Security and CSRF protection | Essential | Session |
__cf_bm | Cloudflare bot management | Essential | 30 minutes |
Third-Party Cookies
We work with trusted third-party service providers who may set cookies on your device when you visit our Site or use our Services. These providers help us deliver and improve our platform.
Third-party services we use include:
- Cloudflare: Content delivery network and security services - Privacy Policy
- Stripe: Payment processing for subscriptions and billing - Privacy Policy
- Vercel: Hosting infrastructure and performance optimization - Privacy Policy
These third parties have their own privacy policies and cookie policies. We recommend reviewing their policies to understand how they use cookies and collect data.
Your Cookie Choices
You have the right to accept or reject cookies. You can set or amend your cookie preferences at any time through the following methods:
- Browser Settings: Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Please note that disabling essential cookies may prevent you from using certain features of our Site and Services.
- Cookie Consent Banner: When you first visit our Site, you'll see a cookie consent banner where you can accept or reject non-essential cookies.
- Opt-Out Links: For third-party analytics and advertising cookies, you can opt out through the respective provider's opt-out mechanism.
To manage cookies in your browser:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Manage and delete cookies
Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want your online activity tracked. Currently, there is no universally accepted standard for how to respond to DNT signals.
At this time, our Site does not respond to DNT signals. However, you can use the cookie control methods described above to manage your cookie preferences and limit tracking.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we make material changes, we will update the "Last update" date at the top of this page and may notify you through our Services or by email.
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.
Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us:
Email: privacy@zenovay.com
Support: support@zenovay.com
Address: Zenovay Inc., 415 Branding Street #4200, San Francisco, CA 94105
Related Policies: Privacy Policy • Terms of Service • Cookie Policy • DPA • Acceptable Use • Subprocessors